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TSTT's Internet complete down no ADSL, Modem or GPRS

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Posted 22 September 2005 - 01:00 AM

Since 12:29am (more than 30 min now) the complete Internet access to the US backbone is out of order. No connectivity via ADSL, modem dialup or GPRS. It seems that they have a routing problem as the route is looping between two devices/interfaces (209.94.205.7 and 209.94.205.253).

ADSL:
1 209.94.205.25 7.367 ms 7.079 ms 8.429 ms
2 196.3.140.237 8.605 ms 209.94.205.6 8.414 ms 196.3.140.241 8.379 ms
3 209.94.205.253 26.447 ms 25.828 ms 25.454 ms
4 * 209.94.205.7 26.346 ms *
5 209.94.205.253 43.076 ms 40.789 ms 42.262 ms
6 209.94.205.7 41.355 ms 41.897 ms 41.941 ms
7 209.94.205.253 59.912 ms 59.834 ms 58.870 ms
8 209.94.205.7 59.909 ms * 59.973 ms
9 209.94.205.253 78.791 ms 77.778 ms 77.896 ms
10 209.94.205.7 76.884 ms 77.182 ms 77.393 ms
.....

Dialup:
1 209.94.196.146 143.286 ms 151.659 ms 146.084 ms
2 209.94.196.145 148.354 ms 148.65 ms 149.018 ms
3 196.3.133.85 173.473 ms 148.756 ms 148.937 ms
4 209.94.205.7 148.267 ms 148.616 ms 149.151 ms
5 209.94.205.253 173.085 ms 173.972 ms 174.095 ms
6 * 209.94.205.7 161.753 ms 173.889 ms
7 * 209.94.205.253 199.05 ms *
8 209.94.205.7 187.271 ms * 198.886 ms
9 209.94.205.253 223.39 ms 198.335 ms 199.172 ms
.....

GPRS:
1 209.94.198.69 671.979 ms 736.65 ms 563.642 ms
2 192.168.95.1 577.635 ms 608.858 ms 612.619 ms
3 192.168.210.218 559.943 ms 561.66 ms 561.292 ms
4 192.168.215.235 744.206 ms 772.654 ms 763.682 ms
5 209.94.196.161 731.794 ms 602.571 ms 763.698 ms
6 196.3.133.77 649.853 ms 811.841 ms 806.635 ms
7 209.94.205.7 617.37 ms 717.16 ms 690.608 ms
8 209.94.205.253 812.754 ms 632.707 ms 682.619 ms
9 209.94.205.7 823.123 ms 746.766 ms 650.166 ms
10 209.94.205.253 802.533 ms 801.459 ms^C
....

24/7 Internet User ... not amused!

Since residential & business Internet access is down, I really wonder about 24/7 corporate support???

Via Carib-Link backup account!
... And again ... when TSTT is down, Carib-Link's DNS does not work anymore ... one has to
use the good old IP address to get somewhere.
Carib-Link's DNS:
Default server: 196.3.135.1
Address: 196.3.135.1#53
Default server: 196.3.135.2
Address: 196.3.135.2#53

> www.carib-link.net
Server: 196.3.135.1
Address: 196.3.135.1#53
Name: www.carib-link.net
Address: 196.32.42.40 <- resolving OK

> www.tstt.net.tt
Server: 196.3.135.1
Address: 196.3.135.1#53
Name: tstt.net.tt
Address: 196.3.132.8 <- resolving OK

> www.google.com
Server: 196.3.135.1
Address: 196.3.135.1#53
** server can't find www.google.com: SERVFAIL

> www.yahoo.com
;; connection timed out; no servers could be reached

> www.cnn.com
Server: 196.3.135.1
Address: 196.3.135.1#53
** server can't find www.cnn.com: SERVFAIL

My US server cannot even resolve TSTT mailhost:
> mailhost.tstt.net.tt
Server: mymy.com
Address: 209.68.2.148

*** mymy.com can't find mailhost.tstt.net.tt: Non-existent host/domain
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#2 User is offline   admin Icon

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Posted 22 September 2005 - 01:29 AM

And after exactly one hour downtime ... T&T seems to be back on the Internet.
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